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What You Agree To When You Use thehouse365

Access to thehouse365 depends on your state's laws — we operate only where local law permits. These terms set out what we expect from you, what you can expect from us, and how your account, data, and payment activity are handled.

State-Dependent AccessAccount & Data TermsPayPal · Venmo · Play+ ConditionsPrivacy & Cookie PolicyContact & Dispute Paths
thehouse365 What You Agree To When You Use thehouse365
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Our security and data practices are built around your account — not abstract policy language. Here is what we actually do to protect the information you share with us when you deposit via PayPal, play Vegas Baccarat, or contact support.

Data We Collect and Why

We collect account registration details, payment method identifiers, and game session data. We use that information to verify your identity, process PayPal and Venmo transactions, and meet state reporting requirements.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you use most. You can manage cookie preferences from the footer settings link on any page.

Account Security Practices

Every login triggers a one-time passcode sent to your registered phone or email. If an unrecognized device attempts access, we freeze the session and alert you immediately so you can confirm or deny it.

Requesting Your Data or Changes

You can request a copy of the personal data we hold, ask us to correct inaccurate information, or request account closure through the Help Center or by emailing our support address directly.

REACH OUR LEGAL TEAM

How to Contact Us About Policy or Account Terms

Team online

Live Chat

Open the chat widget from any page while logged into your account. Use this path for questions about your terms, account status, or a payment dispute requiring policy clarification.

Email Support

Send a written request to our support address for formal policy questions, data access requests, or dispute submissions. We confirm receipt and respond within the timeline in our policy.

Account Help Center

Your account dashboard includes a Help section where you can track open requests, review prior correspondence, and find the current version of our terms and privacy policy.

Common Questions About Our Legal Terms

These are the questions we hear most often about account terms, privacy, and state access. Each answer reflects how our policy actually works — not a simplified version of it.

Access depends on your state's laws. We operate only in states where online casino and sportsbook activity is legally authorized. Check your account registration page for the current list of eligible states.

We store your registration details, identity verification documents, payment method identifiers for PayPal, Venmo, and Play+, and a record of game sessions. We do not sell your data to third parties.

Submit a written dispute through live chat or email support, referencing the game title and round time. We pull the certified game log — for titles like Grand Canyon Deluxe — and respond within our stated policy window.

Yes. Send a deletion request via email or through the Help Center. We retain only what state law or our payment processors require us to keep for compliance; everything else is removed per our retention schedule.

We post the updated version here and send a notice to your registered email address. Continuing to use your account after the notice date means you have accepted the revised terms.

Your payment activity is governed by both our terms and the terms of your chosen payment provider. Disputes about a specific PayPal or Venmo transfer may need to go through that provider's own dispute channel as well.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.